Shipping policy

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–2 business days after payment is received. Orders are processed Monday through Friday, excluding holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.

Please note that processing time is separate from shipping time.

Shipping Rates

Shipping costs are calculated at checkout based on your location, selected shipping method, and the weight or size of your order.

From time to time, we may offer free shipping promotions. If applicable, these offers will be clearly displayed on the website.

Estimated Delivery Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

Typical delivery estimates:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping: 2–3 business days

  • International Shipping: 7–14 business days (where available)

Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, or high shipping volume.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your shipment directly with the shipping carrier.

If you do not receive tracking information within a few days of placing your order, please contact us.

Shipping Address

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately. Address changes may not be possible once an order has been processed.

Lost or Delayed Shipments

If your order appears to be lost or significantly delayed, please contact us so we can assist in working with the carrier to resolve the issue.

We are not responsible for shipping delays caused by the carrier, customs processing, or unforeseen circumstances.

Damaged Packages

If your order arrives damaged, please contact us within 5 days of delivery and include photos of the damaged item and packaging. We will work with you to resolve the issue.

International Shipping

International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping cost.

Contact Us

If you have any questions regarding shipping or your order, please contact us.